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Jessica Golden
132 Hope Street #E
t Stamford, CT 06906 t 203-325-8453 t jessgolden@gmail.com


Objective: Six-Sigma/analyst, marketing, or finance opportunity requiring strong analytical and interpersonal skills, creativity, and strategic vision

Qualification Overview:
- Success in fast-start corporate marketing program for promising new hires - GE Supply
- Cross-functional exposure to marketing, pricing, IT Project Management - GE

- Project coordination and management responsibility in rollout of production facility - 3M
- High honors MBA graduate, magna cum laude B.S. engineering - Clemson University
- Data analysis and interpretation skills through data warehousing, spreadsheets, databases
- Web development and programming experience

Work Experience:
UBS Leadership Institute Stamford, CT

Project Manager, Associate Director, 2005 to Present

-Organize collection of Group-wide Learning & Development metrics

-Actively participate in group-wide OREX (Operational Risk Excellence) technology delivery committee to gather consolidated reporting requirements and organize technical testing and rollout of flash training modules

-Manage registration websites for UBS Leadership programs including collecting content, troubleshooting user errors, coordinating issues with help desks, testing, and rollout

-Support ASF (Annual Strategic Forum) and SLC (Senior Leadership Conference), including coordinating event support office, and managing office onsite.  These are annual meetings for UBS’ top 70 and top 600 leaders

-Develop requirements document, conducted industry research, and managed development of LI Metrics interface to the GLE Administration site

-Redesign Leadership Institute internal web sites, including creating a metrics dashboard to measure online ‘hit’ activity

 

MetLife Financial Services White Plains, NY

Project Analyst, 2004

-Act as leader on special projects including managing project plans, deliverables, communication, and team structure

-Make recommendations for business direction; participate in developing business requirements, approving specifications, and documenting procedures and processes

-Use internal systems to generate various analytical reports used by the management team to report on business activities

-Improve reporting and analysis process by examining conciseness, relevance, and delivery of data, empowering all levels of MetLife Financial Services (MLFS) management to make well-informed decisions

 

General Electric Company Fairfield, CT

Systems and Applications Project Leader, GE Leadership Programs, 2003

-Serve as liaison with IT development teams as the functional Leader for the development of Leadership Programs Tracking System (LPTS) and the Leadership Programs appraisal systems, both of which rollout in 2003

-Orchestrate training and compliance metrics to ensure data accuracy and completeness

 

General Electric Supply Company Shelton, CT
Six Sigma Black Belt, Price and Cost Management, 2002 to 2003
-Support company-level price and cost projects capturing over $8 million in margin benefit
-Lead company-level pricing projects through Six Sigma rigor

 

Price and Cost Leader, North East Region, 2001 to 2003
- Responsible for implementing, monitoring, and assisting with the Price and Cost Management (PAC Man) Initiative in the North East Region capturing $5+ million in margin benefit across GE Supply
- Create and develop an online community through GE's SupportCentral framework with access to GE Supply's PAC Man experts, online training, price-cost management tools, and research in progress. Community became one of GE's top fifty corporate-wide communities according to visits and downloads and generated over $200K in productivity benefit

- Manage over thirty Six Sigma projects focused on improving pricing accuracy and strategy to various customer classes

 

Marketing Program Manager 2001 to 2002
- Manage ongoing co-op marketing program (Passport to Success) involving 1000+ GE Supply salespeople, and over $700K annual co-op funds collected from 30 key suppliers
- Maintain over 90% satisfaction rate from field for direct sales tools provided through Passport program
- Utilize gesupply.com metric information to enhance value of Passport to Success for suppliers by providing data about the customer reach of their promotional flyers and featured products on gesupply.com
- Manage scheduling and rollout of 2002 program designed to capture all available co-op funds and provide direct communication between key suppliers and GE Supply sales force

 

Clemson University Office of Technology Transfer Clemson, SC
Marketing and Licensing Associate, 1998 to 2001
- Communicate with Clemson University researchers and members of industry to match research projects with potential licensees
- Actively market Clemson technologies by creating and distributing marketing materials on various state-of-the-art Clemson University technologies
- Conduct marketability analysis on Clemson research to examine commercialization potential and patent, trademark, and copyright options

3M Company Greenville, SC
Electrical Engineer 1998
- Part of a six-member electrical engineering team responsible for installation and start-up of new 17J film line representing newly acquired technology
- Design operator station for film recycling including PLC Ladder programming and touch-screen interface

Education:
Clemson University, Clemson, South Carolina
Master of Business Administration, May 2001
High honors graduate (3.84 GPA)
Specialization: marketing research and technology management
B.S. Electrical Engineering, August 1998
Magna cum Laude graduate (3.72 GPA) with Departmental Honors
Senior Honors Thesis: Determination of Microstrip Transmission Line Parameters

Professional Development:
- Business Objects / Web Intelligence Data Warehousing reporting and analysis skills
- Six Sigma Green Belt Certified, Black Belt Trained
- General Electric Corporate Sales and Leadership Training
- Highly skilled in data analysis and manipulation with databases and spreadsheets

- Advanced MS Excel user (pivot tables, macros, …)

- Web development skills and training, including Photoshop, ASP and VB